Great Service Means Happy Customers
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I had an outstanding experience at Century Mazda, thanks to Joel’s exceptional customer service. From the moment I walked in, he was welcoming, knowledgeable, and genuinely committed to helping me find the perfect vehicle. He took the time to understand my needs, answered all my questions with patience, and made the entire process smooth and stress-free.
Joel’s professionalism and attention to detail were truly impressive. He went above and beyond to ensure I was comfortable with my purchase, providing clear explanations and never pressuring me into a decision. It’s rare to find a sales consultant who is both highly competent and genuinely cares about their customers.
If you’re looking for a new vehicle, I highly recommend Century Mazda—and be sure to ask for Joel!
Buying my first car at Century Mazda was such an amazing experience! From start to finish, the process was smooth, exciting, and genuinely enjoyable. A huge thank you to Lucas for being such a great salesman—patient, knowledgeable, and making sure I felt confident in my decision.
And to Dale, who somehow made financial choices fun (who knew that was possible?!), your expertise and positive energy made all the difference!
This milestone wouldn’t have been the same without such a fantastic team guiding me through it. I truly appreciate the professionalism, kindness, and support I received. Highly recommend Century Mazda to anyone looking for a stress-free and enjoyable car-buying experience!
I had an excellent experience working with Cassandra! She made purchasing my car a smooth and easy process, guiding me through each step with patience and expertise. Not only did she help me secure a great deal, but she also took the time to explain all the warranty options available, ensuring I made the best choice. Cassandra’s professionalism and attention to detail were outstanding. I highly recommend her to anyone looking for a knowledgeable and reliable financial advisor!
I recently purchased a vehicle with the assistance of Cassandra and I cannot recommend her services highly enough. From our initial interaction to the final steps of the process, she demonstrated the highest level of professionalism, knowledge, and customer care.
Cassandra took the time to understand what I was looking for in my next vehicle, provided clear and detailed information about various options, and ensured that I was comfortable with my decision. Her expertise and transparency made the entire process smooth and stress-free. Furthermore, she was patient, responsive, and always willing to go the extra mile to answer my questions and address any concerns.
Thanks to Cassandra , I am now the proud owner of a new Mazda vehicle that perfectly suits my needs. She is the real MVP here and I truly appreciate her dedication to customer satisfaction, and highly recommend them to anyone looking for a seamless and enjoyable vehicle purchase experience.
I’ve had issues here in my first five years in this city regarding their sloppy work. Their accountability is lacking with poor customer service, but with my third Mazda, you could say I’m loyal to the brand (not purchased here, I have my own dealership that has great rates for returning customers; loyalty has perks).
A lot has changed since then. Now on my third Mazda, just like the previous two, it’s still being serviced here. And I must say a lot has changed. Massive, massive improvement in the customer service department. Some minor details still get missed by the Jr. techs on the last couple of visits, but nothing detrimental, only a fool would get upset and complain. The real gems are the very meticulous detail oriented Service Advisors that pay attention to everything and they make sure you are taken cared of. They’re ready to offer solutions or fix discrepancies. Please take care of these folks, they’re your last defence that could keep your customers happy and returning.
Another thing I’ve noticed, the Service Advisor that I usually deal with got promoted. I think it’s important to note that this company recognizes good work that happens internally and also shoutout to my new Service Advisor Josh who has been great as well.
Keep up the good work Century Mazda!
